Since https://desklatte.com offers non-tangible, irrevocable digital goods, we do not issue refunds once an order is completed. Upon purchase, the product download will be available and accessible via email or direct download. Due to the nature of digital media, once a product has been downloaded, it cannot be “returned.” Therefore, all payments made on this website are non-refundable, and any refund request or dispute will be rejected without further communication.

No Refund Policy

As a customer, you are responsible for understanding this policy before purchasing any item from our site. Refunds will not be granted under the following circumstances:

• If the product is downloadable or usable online in real-time
• If our records indicate that the product has been downloaded or accessed

We stand behind our products and value customer satisfaction. However, since our products are digital goods delivered via internet download, we generally do not offer refunds.

Exceptional Circumstances

We acknowledge that exceptional cases may arise concerning product access or usability. In such cases, you may be eligible for assistance under the following conditions:

Download & Unzipping Issues

If you experience issues while downloading or unzipping the product, you must:

• Report the issue to us within 24 hours of purchase.
• Contact us immediately at hello@desklatte.com with details of the problem.

If you fail to contact us within this period, it will be assumed that your download was successful, and no refund request will be entertained. If you are unable to unzip the product, we will assist you and, if necessary, provide the files via email.

For any technical issues, please contact us at:
📩 Email: hello@desklatte.com